Quality Care and Support
From planning through implementation and beyond.
Advanced collaboration software and search engine technology are only half of Doxcelerate's total solution for your company: service is the other half. Our Comprehensive Technical Support package offers a broad range of professional services and training options, all designed to meet your organization's specific needs.
Comprehensive Technical Support
- Orientation Sessions for process owners, administrators, coordinators, and subject matter experts
- Custom Classes on-site or at Doxcelerate headquarters
- Process and Policy Development and Implementation
- Educational and Technical Consulting
- Conceptual and Detailed Design
- Train-the-Trainer Program
- Unlimited Toll-Free (U.S. only) Access to Doxcelerate Customer Service
- End-User Training
- Printed User Materials and Online Help
- Software Updating
- Custom Software Installation
- Client Specified Branding and Nomenclature